Don’t offer poor service, service providers warned

THE Zambia Information and Communication Technology Authority (ZICTA) has warned mobile phone service providers against offering poor services to the public because culprits will not get away with it.

ZICTA director general Patrick Mutimushi said the authority is concerned about the poor network and internet services being offered by some mobile phone service providers.

Mr Mutimushi was speaking during a ZICTA media heads interactive meeting recently.
“We have received reports about some people losing airtime without using it, so we are aware of these challenges. We shall soon start publishing guidelines on the quality of services and network according to…

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