Letter to the Editor

Airtel should improve its services

Dear editor,
AIRTEL has introduced a new code, 077, with a view to capturing more customers.
While this is good for their business strategy, it does not explain how this will improve its service.
Currently, on the Airtel network there is too much congestion (a term last heard during Zamtel’s land phones).
This is getting out of hand.
Can Airtel do something about its service.
FRUSTRATED CUSTOMER

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