THE coming of Zoona on the market as well as the mobile operators’ decision to engage in money transfers is one of the best innovations seen on the financial market recently.Mobile money transfers has eliminated artificial barriers of distance, bank charges and the queues in banks.
However, the popularity and convenience of using Zoona and mobile operators is being hampered by ‘space’ issues.
It is irritating to be told there is no ‘space’ each time one wants to transact – either deposit or withdraw.
I am therefore requesting Airtel, MTN and Zoona, the major players in the money transfer business to re-visit the space issues.
Let them expand the space so that customers can deposit, withdraw and send money as they wish.