MIKE MUGALA, Lusaka
THE Ministry of Water Development, Sanitation and Environmental Protection has urged commercial water utility firms across Zambia to improve their resources mobilisation, planning, coordination and monitoring to enhance service delivery to the people.
And the ministry has set aside K390 million in the 2017 budget for enhancing service delivery in the water sector.
Speaking when he officiated at the commercial water utilities forum, permanent secretary Edward Chomba said Government is committed to providing quality water in the country.
â€œGovernment is facilitating the approval of the water supply, sanitation and solid waste management policy and legal frame work to strengthen the water sector in the country.
â€œWe are concerned that our people are still facing challenges to access quality water despite the country having water resources,â€ he said.
Bishop Chomba said there is need for more collaborative effort by commercial water utilities to improve capacity building.
He said collaboration and coordination are vital if the country is to have a sustainable water sector.
Bishop Chomba also urged commercial water utility firms to be accountable and transparent in their quest to improve customer service delivery.
â€œI urge all commercial utility firms to increase the number of hours of water production so as to grow their customer base. Utility firms must also develop a culture of reporting their day to day activities so as to develop a sustainable water sector,â€ he said.
Bishop Chomba further urged commercial water utility firms not to engage themselves in politics but concentrate on improving service delivery for their customers.
He said Government will continue monitoring and evaluating the operations of commercial water utilities to ensure that they provide quality water to the people.