Tag - CUSTOMER CARE

Columnists Features

Kaizen and standardisation

CUSTOMER CARE with NAMUCANA MUSIWA
IN THE last few weeks this column has looked at the meaning of Kaizen, which is a Japanese word that means continuous...

Columnists Features

Radio etiquette cardinal

Customer Care with NAMUCANA MUSIWA
TALKING to someone that you cannot see is one of the most challenging things in effective communication. I am referring here...

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