Letter to the Editor

Is SWASCO cheating?

Dear editor,
I LIVE in the Southern Province and am served water by Southern Water and Sewerage Company (SWASCO).
In February 2015, this service provider started charging service and sanitation fees.
When I enquired what these were for, I was told that the service charges go to SWASCO whereas the sanitation charges go to NWASCO.
I took the trouble of checking the Lusaka and Mulonga water bills but they do not have such charges. I need a clarification from both SWASCO and NWASCO.
Zesco charge, us K3 per month with no extra charges for ERB.
Can the Consumer Protection Association please pick it up from here.

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