ESTHER MSETEKA, Lusaka
GOVERNMENT is working hard to ensure that it addresses any financial challenges being faced by Zampost Limited.
Minister of Transport, Works, Supply, and Communications Yamfwa Mukanga said the company is a strategic partner in national development.
The company has so far surrendered the trading licence for its bureau de change to Bank of Zambia (BoZ) due to non-profit making, and 17 workers have since been separated from the company.
During the launch of the Zamtel Selfcare service portal at a media breakfast yesterday, Mr Mukanga said Government is seriously looking for a solution that will help Zampost continue operating effectively.
“I know that they [Zampost] are having a few constraints here and there and we are doing all we can to ensure that we turn things around,” he said.
Commenting on the launch, Mr Mukanga said the initiative, which is being launched for the first time in Zambia, will enhance customer care service in the country.
He said Government will continue to push for better communication infrastructure to enhance growth in the information and communication technology (ICT) sector.
“I would like to take this opportunity to appreciate the initiative that Zamtel has come up with in improving service delivery to its customers. I’m pleased to note that Zamtel is making great strides to remain relevant, affordable, innovative and competitive,” Mr Mukanga said.
Earlier, Zamtel chief executive officer Mupanga Mwanakatwe said the new initiative will help customers serve on time and the forests by reducing on paper.