I HAVE an account with Standard Chartered Bank.
I have noticed that despite the recent decision by Bank of Zambia to outlaw a number of bank services charges, Stanchart is still charging its customers the same charges.
I have experienced this myself over the past one week whenever using Stanchart Automated Teller Machines ATMs in Lusaka particularly at Crossroads and Centrol Mall branches.
Can Stanchart explain why they have continued to defy the central Bank decision on discounting ATM withdrawal charges. The Bank of Zambia should investigate this issue to ensure that all banks operating in Zambia respect its decisions.
CONCERNED STANCHART CLIENT