KABANDA CHULU, Lusaka
STANBIC Bank has partnered with Direct Pay Online to implement the electronic commerce platform that allows Zambian merchants to make online sales without physically presenting their credit cards at the time of buying.
Direct Pay Online is a Kenya-based online payment solutions company that has implemented similar projects in eastern and southern Africa.
Recently, Stanbic invested US$25 million to implement its largest information communications technology platform called Finacle that is linked to all its 30 branches countrywide.
In an interview on Tuesday, the bank’s head of public relations and communications, Chanda Katongo, said the platform takes advantage of the bank’s improved electronic channels, and allows transactions to occur online without the actual in-store debit or credit card swipe.
“This platform allows Zambian customers to make online sales without physically presenting their credit or debit cards at the time of buying,” she said.
The launch of the platform came on the back of Stanbic launching the ‘Bank for Free’ service, which enables Stanbic account holders who are MTN customers to access an internet banking and mobile banking smart application for free.
“The internet, after all, is the benchmark of all digital platforms. The bank’s clients who are on the network will be able to access all Stanbic applications and websites and perform transactions without the use of bundles,” Ms Katongo said.
Ms Katongo said the bank has also partnered with several other institutions to promote its e-banking services.
“These include the Zambia Revenue Authority (ZRA) with its e-tax platform that allows clients to view tax obligations, pay for taxes online, view tax historical payments as well as print tax obligations and payment receipts.
“The bank’s staff and client educat ion programme has since yielded positive feedback with close to 3,000 customers registered to make e-payments, of which more than 90 percent are active,” she said.
The National Pension Scheme Authority is another partner.
Stanbic is among the first banks to integrate the e-NAPSA platform, which aims at improving the management of statutory pension contributions in the country.