Allow me space in your paper to air my disappointment in the manner in which Zamtel is providing its services.
On October 31,Â 2014 about 10:00 hours,Â I topped up my account with a K10 using ZANACO XAPIT but when I checked my balance, it showed that my account wasÂ K0.0040.
I then tried to get a credit, the text showed me that I had a credit of K2.
Then I topped up again with a K5 using Zanaco xapit, but up to the point of writing this letter, my account had not been credited even when Zanaco has deducted from my account.
Who is to blame; ZANACO or ZAMTEL?Â Whoever it is, please bring back my money.Â You have made me lose out on business.
ZICTA, can you help? I wonder how many people lose their money through the same system.