Letter to the Editor

Client claims refund from Bayport

Dear editor,
ALLOW me to express my concern to Bayport over a refund of my money, after I paid back the loan I had got from the firm.
I paid Bayport their loan and submitted proof of payment. But Bayport has not refunded me despite receiving proof of settlement of the loan.
This was done about two weeks ago. And I am not the only client in this situation. Bayport seems not to be sincere on refunds of their clients’ money.
I submitted my claims at the company’s head office on Independence Avenue in Lusaka. Other clients had similar complaints over refunds, after their loans had been paid.
May I appeal to Bayport to be sincere with its clients. I am appealing to Bayport to give me my refund.

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