Letter to the Editor

Airtel agents should be professional

Dear editor,
SOME Airtel agents in Eastern Province are tarnishing the good image of the mobile operator by being unethical.
They have been selling already registered sim cards to unsuspecting new subscribers who do not understand the benefit of sim registration.
While the people who buy these already registered sim cards may have the benefit of makings calls, it becomes difficult when it comes to utilising the air money services, especially when withdrawing because as they tender their identity cards, the person dispensing the money discovers that they are not the true owners of the numbers they have.
Airtel management should take interest in this matter because some of the people carrying sim cards registered in other people’s names may end up being arrested for impersonation, yet it may not be their fault.
DISAPPOINTED AIRTEL CUSTOMER
Lundazi

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